Corporate Postpaid:
For the first time in Iraq, we bring you "Corporate Postpaid" as part of Business Line
Customer can choose from the available packages below for postpaid and pay the deposit:
| Rate Plan |
Corp Postpaid IUC/CUC 10 |
Corp Postpaid IUC/CUC 15 |
Corp Postpaid IUC/CUC 20 |
Corp Postpaid IUC/CUC 35 |
Corp Postpaid IUC/CUC 50 |
Corp Postpaid IUC/CUC 90 |
Corp Postpaid IUC/CUC 200 |
| Monthly fee |
10,000 |
15,000 |
20,000 |
35,000 |
50,000 |
90,000 |
200,000 |
| Deposit |
20,000 |
30,000 |
40,000 |
70,000 |
100,000 |
180,000 |
400,000 |
| CUG |
Unlimited* |
Unlimited* |
Unlimited* |
Unlimited* |
Unlimited* |
Unlimited* |
Unlimited* |
| Local on net minutes |
100 |
0 |
0 |
0 |
0 |
0 |
0 |
| Local all net Min |
0 |
150 |
200 |
400 |
600 |
1,200 |
2,000 |
| Local SMS |
- |
150 |
200 |
400 |
400 |
600 |
2,000 |
| Mobile Internet |
250 MB |
1 GB |
2 GB |
3.5 GB |
5 GB |
10 GB |
20 GB |
| International Min |
- |
- |
- |
- |
30 |
60 |
60 |
• CUG Fair Usage Policy applies of 3500 minutes per month
• IUC -Individual Under Corporate. The amount will be covered by employee account -Individual bill
• CUC The amount will be covered by the company -One Bill per account.
Commercial offer:
1/ The customer first have to choose their monthly spending limit (Mandatory) and they have to pay the deposit* First Month. Table No.1 shows the available options on the system:
| Table No.1 |
|
| Spending Limit |
Deposit |
| 15,000 |
30,000 |
| 30,000 |
60,000 |
| 60,000 |
120,000 |
| 90,000 |
180,000 |
| 180,000 |
400,000 |
| 360,000 |
720,000 |
The customer can request to have a dedicated account for Roaming usage (optional) and they must pay the corresponding deposit, shown in table no.2:
| Table No.2 |
|
| Spending Limit |
Deposit |
| 100,000 |
200,000 |
| 200,000 |
400,000 |
| 300,000 |
600,000 |
| 500,000 |
1,000,000 |
| 1,000,000 |
2,000,000 |
How can I activate my line?
Customer line will be activated by Asiacell Staff.
what happens when customer finish their spending limit?
They can upgrade their spending limit.
What is the rate used for this product?
As shown in the table below:
| Service/Tariff Time/Zone |
Rate (IQD) |
| On-net SMS MO |
25 |
| Off-net SMS MO |
60 |
| On-net Voice (MOC)/Second |
1.5 |
| Off-net Voice (MOC)/Second |
2 |
| CUG Voice/Second |
0.5 |
| IDD SMS MO |
150 |
How can I pay my bill?
CUC customers can pay their bills through the channels below:
• Shops
• B2B Sales Operations
• Scratch Cards
What are the payment channels?
• USSD *244#
• SMS short code 214
Frequently Asked Question
If I have all accounts, which has the highest priority for local usage?
The priority is as follows:
1. The highest priority will be for the free units of the bundles.
2. Local spending limit
3. Prepaid balance
What is the life cycle of this Service Class?
1. Bill will be issued on 27th of each month.
2. 21 days later, if the customer didn’t make full bill payment and have ignored all the SMS reminders
3. 28 days after bill issuance, the line will enter suspension (in case of non-payment).
4. 88 days after bill issuance, the line will be deactivated.
Can I upgrade or downgrade my business mix- postpaid package?
Yes, customers can upgrade or downgrade their package whenever they want. When they upgrade, they must pay the deposit difference. But when they downgrade, customers will be refunded with the deposit difference.
The new bundle will take effect on the upcoming bill run and not on spot.
Can I upgrade or downgrade my local spending limit?
Yes, customers can request to upgrade or donwgrate anytime they want to, and once it’s done on the system, they will get the difference and will be requested to pay the difference between the old and new deposits.
Example:
Customer’s Current local spending limit: 30,000 (deposit is 60,000)
Customer upgrades to 90,000 (deposit is 180,000)
Customer has to pay 180,000 – 60,000 = 120,000 extra deposit
Customer’s new spending limit is 90,000
Can I upgrade or downgrade my Roaming spending limit?
Customers can upgrade their Roaming spending limit easily and anytime they want. They just need to pay the deposit difference and they will get the difference as Roaming spending limit
Example:
Customer’s current Roaming spending limit: 100,000 (deposit is 200,000 IQD)
Customer upgrades to 300,000 (deposit is 600,000)
Customer has to pay 600,000- 200000 = 400,000 extra deposit
Customer’s new spending limit is 300,000 IQD
